4004 Ben Franklin Blvd.

Durham, NC 27704


919-479-5551 (fax)

Frequently Asked Questions 

    ...and Answers

Is therapy right for me? 

Seeking out therapy is an individual choice. There are many reasons why people come to therapy. Sometimes it is to deal with long-standing psychological issues, or problems with anxiety or depression. Other times it is in response to unexpected changes in one's life such as a divorce or work transition. Many seek the advice of counsel as they pursue their own personal exploration and growth. Working with a therapist can help provide insight, support, and new strategies for all types of life challenges.

Do I really need therapy? I can usually handle my problems.

Everyone goes through challenging situations in life, and while you may have successfully navigated through other difficulties you've faced, there's nothing wrong with seeking out extra support when you need it. One of the key benefits of therapy is to have a safe and confidential place to discuss issues that you may not wish to discuss with others. A trained professional therapist can offer effective treatment to address a complex array of mental health issues, personal and career problems, relationship concerns, and issues unique to each client.

How do I make a first appointment?

Call our front office at 919-479-1600 Monday through Friday 8:30-5:00. Our administrative staff will take some basic information and pass your information to our clinicians. You may also request a particular clinician when you call. If you do not have a particular preference, one of our clinicians will return your call within 24-48 hours. All of our clinicians make their own appointments.

What can I expect at my first appointment?

Before your first appointment you will be asked to complete some initial paperwork. You can find initial paperwork on our website or come in before your appointment time and complete it in our lobby. The first appointment usually involves the clinician asking questions in order to obtain a better understanding of your concerns, the nature and severity of your problem or symptoms, and your goals. You will have an opportunity to ask questions. First appointments are a good time for you and your clinician to assess if you two are “a good fit” or if a referral will be more helpful.

What is therapy like?

Every therapy session is unique and caters to each individual and their specific goals. It is standard for clinicans to discuss the primary issues and concerns in your life during therapy sessions. It is common to schedule a series of weekly sessions, where each session lasts around fifty minutes. Therapy can be short-term, focusing on a specific issue, or longer-term, addressing more complex issues or ongoing personal growth. Our psychiatrists meet with clients for varying times depending upon their needs.

What if I need medication?

Medication evaluation, management and psychotherapy services are offered by our psychiatrists and psychiatric mental health nurse practitioner (PMHNP). Robin Peterson, PMHNP is currently accepting clients for medication management.

Will my health insurance cover the cost of therapy?

Most insurance plans cover therapy, and we accept most insurance. However, we recommend you call your insurance company directly to learn about your specific benefits as our providers are on various insurance panels. Bring your insurance card to your first session and our administrative staff can help verify your benefits.